FAQ

Here's a few of our frequently asked questions

01. Do you open on public holidays?

Yes, we are open from 9AM-2PM on every public holiday…EXCEPT on New year’s day, Easter Monday and Christmas day. You can always call us for more information.

02. Do you accept card payments?

Yes, we accept Verve, Master and Visa cards. You can also make payments using cash or cheque.

03. What HMOs do you support?

Reliance, Hygeia, RedCare, IHMS, Health Point, AIICO, Hallmark, Metrohealth and so many others are Health Maintenance Organisations that we accept. You can contact your health centre or HMO provider for details.

04. What do I need to bring on my first visit?

If you were referred from your primary hospital, kindly bring along your referral letter as well as your HMO card, if you have one and you would get registered. Otherwise, you can simply pay for registration and consultation so that you can see a dentist.

05. How can I avoid a long waiting time to see a dentist?

Because we see patients on a ‘first come’ basis, the best way to avoid this is to call ahead and book an appointment. However, even as a walk-in, our waiting times are relatively very short because we have several surgeries and are fully staffed

06. How long do procedures take?

This really depends on the exact problem as well as the kind of procedure, as a simple filling can take as little as 5-10 minutes while a root canal can take up to 40 minutes.

07. What if I have an emergency when you are closed?

You can readily reach us via phone or email and we would assist you.

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